Resources

    Practical guides for home care agency owners.

    Frequently Asked Questions

    Does Medicare pay for the care my agency provides?

    Generally not. Medicare covers skilled, intermittent home health care ordered by a physician for a homebound patient, and hospice care for a terminally ill patient who elects it. It does not pay for the long-term custodial and personal care — bathing, dressing, meal preparation, companionship — that most franchise and independent home care agencies provide.

    That is why most of your clients pay privately, through long-term care insurance, or through Medicaid. Families regularly assume Medicare covers all of it, and the agencies that explain the gap early avoid a difficult conversation at the worst possible moment.