About Us | Chamberlin & Reinheimer

About Chamberlin & Reinheimer Insurers

Founded over 125 years ago, we are a family-owned firm that has specialized in Medical Professional Liability since the mid-1960s. Over the past 20 years, we have become a leader in insurance for the Home Care, Home Health, and Hospice fields.

We aren't just an insurance vendor; we are an extension of your leadership team. Chamberlin & Reinheimer is licensed in all 50 states and is currently the Insurance Vendor of Choice for four national franchises. Our deep experience helps us accurately evaluate your specific risks and recommend the exact levels of coverage your business requires.

Our Commitment to Franchisees

Our goal is to protect the brand by educating the individual franchisee. We believe that an educated franchisee is a lower risk, which is why we offer:

Active Presence

We attend all national conferences and provide financial support to the events that benefit your franchisees.

Educational Workshops

We provide custom PowerPoint presentations and seminars designed to help owners understand the nuances of insurance and what actually drives costs up.

Mentorship & Growth

We participate in mentoring programs for new owners and present at regional meetings with performance coaches to ensure risk management is part of the growth strategy.

Aggressive Claims Defense

We provide the loss control policies and procedures necessary to build a "complete file." When a claim occurs, your franchisee is prepared to help their appointed lawyer defend the case. Turning a $100,000 claim into a $30,000 settlement is a win.

Why Work With Us?

We Believe the Phone Is the Best Way to Communicate – See Below for Our Reasons Why

In an era of automated attendants and "submit a ticket" support, C&R still believes in talking to our clients.

Human Connection: We have a full-time receptionist—no automated menus.
Direct Access: All CSRs have direct dials and text capabilities. You will even have the cell phone numbers of the agency owners.
24/7 Guidance: Home Care does not follow the clock. If a caregiver calls you with a crisis on a Saturday night, we want you to text us. We return calls after hours and on weekends because a situation addressed immediately is much easier to correct than one left until Monday morning.
Clarity: We prefer the phone because meaning and urgency can get lost in translation via email. A quick call is often faster and more personal than a dozen messages.

Proactive Risk Management

Free Loss Control Toolkit: We provide 21 editable Word policies and procedures to our clients for free. These are designed to improve employee files and prevent losses before they happen.
The "Inch Thick" Policy: We explain why your policy is complex and tell you what you need to know, not just what you want to hear to close a sale.
The Right Advocate: You may have the right insurance company but the wrong agent. We ensure you aren't just "purchasing paper," but gaining a partner who helps lower your risk profile.

Deep Industry Roots

Chamberlin & Reinheimer holds memberships in both National and State Associations. We are frequent presenters on insurance coverage and risk management, ensuring we stay at the forefront of the Home Care industry's evolving challenges.

We Are One of the Largest Agents

Chamberlin & Reinheimer is one of the largest agents specializing in home care insurance in the country. Our size gives us significant leverage with insurance carriers, allowing us to negotiate better coverage terms and more competitive pricing for our clients. When you work with us, you benefit from the buying power and industry influence that only a major agency can provide.

Communication, Service, Insight: Our Mission to Our Clients